Free shipping from € 19,-
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Service Hotline +49 89 748 538 67

Payment and shipping

Please note:
We only ship items that are in stock and are displayed with the status „in stock“.

A. PAYMENT INFORMATION

I. Payment methods:

We offer the following payment options for deliveries, unless otherwise specified in the respective product presentation in the offer:

  1. Payment via PayPal Plus
  2. Prepayment by bank transfer

II. Detailed information on the individual payment methods

  1. Prepayment by bank transfer
    Please transfer the invoice amount to our bank account, stating the intended purpose. Our bank details and the purpose of the transfer will be sent to you separately by email as part of the order processing.
  2. Payment via PayPal Plus
    Pay through PayPal, using the information stored in your PayPal account, without having to re-enter your payment information. For more information about paying through PayPal, please visit https://www.paypal-deutschland.de/privatkunden/.

B. SHIPPING INFORMATION

  1. We ship by default only to the countries listed below.
  2. Depending on the size of your order, the shipment will be made by DHL or by a forwarding agency.
  3. You will find the respective shipping costs in the table below.

C. SHIPPING COSTS

Shipping within Germany:
ParcelBulky goodsFreight forwarding
3,90€ - above 19,00€ free of charge 22,90€ 49,00€
Bulky goods are defined as consignments that exceed the maximum dimensions of 120 x 60 x 60 centimetres in cuboid form.
Shipping abroad:
Please note that in the case of cross-border deliveries, additional charges, such as customs duties, may be incurred and are to be borne by you.
Above 20,00€ free of charge

CountryParcelBulky goodsFreight forwarding
Austria 4,90€ not possible not possible
Belgium 4,90€ not possible not possible
Czech Republic 4,90€ not possible not possible
Denmark 4,90€ not possible not possible
Spain 4,90€ not possible not possible
Finland 4,90€ not possible not possible
France 4,90€ not possible not possible
United Kingdom 4,90€ not possible not possible
Hungary 4,90€ not possible not possible
Ireland 4,90€ not possible not possible
Italy 4,90€ not possible not possible
Luxembourg 4,90€ not possible not possible
Malta 4,90€ not possible not possible
Netherlands 4,90€ not possible not possible
Portugal 4,90€ not possible not possible
Sweden 4,90€ not possible not possible
Slovakia 4,90€ not possible not possible

D. DELIVERY DURATION

Delivery time national

The delivery time is approximately one to two working days. On Sundays and holidays there is no delivery. Should an article exceptionally not be in stock or not immediately available and the delivery time is extended accordingly, this will be pointed out separately on the respective product page.
International delivery time

Delivery time international

The delivery time is approximately two to five working days. On Sundays and holidays there is no delivery. Should an article exceptionally not be in stock or not immediately available and the delivery time is extended accordingly, this will be pointed out separately on the respective product page.

Information on the calculation of the delivery date

In the case of payment in advance, the period for delivery shall commence on the day after the payment order is issued to the remitting bank or, in the case of other forms of payment, on the day after the conclusion of the contract and shall end with the expiry of the last day of the period. If the last day of the period falls on a Saturday, Sunday or a general holiday recognised by the state at the place of delivery, the next working day shall take the place of such day.
 

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